Frequently Asked Questions

Most homes benefit from a professional wash every 12-18 months. Homes under trees, near water, or in humid areas (like Georgia summers) may need it annually. Regular washing prevents permanent staining and extends the life of your paint and siding.

Yes — when done correctly. We use a soft wash system for house exteriors, not high pressure. High pressure can crack vinyl, strip paint, and force water behind siding. Our soft wash uses biodegradable cleaning solutions at low pressure to clean gently and thoroughly.

High-pressure washing WILL damage asphalt shingles — it strips the protective granules and can void your roof warranty. That's why we exclusively use soft washing for roofs: a low-pressure application of algae-killing solution followed by a gentle rinse. It's the only method recommended by shingle manufacturers.

Not necessarily. As long as we have access to an exterior water spigot and can reach the areas to be cleaned, you don't need to be present. Many customers give us driveway access and go about their day. We'll let you know when we're done.

Very little! Close all windows, bring in any items near the house that could get wet, and make sure pets are inside. If you have particularly delicate plants near the foundation, let us know — we'll cover them. We bring everything else.

Yes. Our solutions are biodegradable, phosphate-free, and safe for plants, pets, and people once dry. We pre-wet all landscaping before applying any cleaning solution and rinse plants thoroughly after. If you have specific plant concerns, just let us know.

Light rain is usually fine — our cleaning solutions actually benefit from moisture. For heavy rain or thunderstorms, we'll reschedule at no charge. We monitor the forecast and will contact you 24 hours before if weather looks like an issue.

Driveway cleaning: 1-2 hours. House washing: 2-4 hours. Roof soft washing: 2-5 hours depending on size. Deck and fence: 1-3 hours. We'll give you a time estimate with your quote.

We accept cash, check, and all major credit/debit cards. Payment is due upon completion of the work. For commercial recurring services, we offer net-15 invoicing.

Absolutely. We carry $2 million in general liability insurance and full workers' compensation coverage. Your property is protected from the moment we arrive.

Yes — if you're not satisfied with the results for any reason, we'll come back and re-clean at no charge. We stand behind every job we do.

During spring and summer (our busy season), booking 1-2 weeks ahead is recommended. But we often have same-week availability, especially for smaller jobs. Call or request a quote and we'll find a time that works.